If you have a particular problem with your computer and would like to chat with us about it please either give us a call or fill out our "enquiry form" and we will see how we can help.

If we cannot solve your problem quickly we will advise you how best to proceed.

See below our list of advice, you may find an answer for yourself:

• how to keep system healthy
• backup your data before disasters strikes
• keeping antivirus and firewall up to date
• looking for system updates online
• how to deal with suspicious email attachments

How to keep system healthy

• regularly check for system updates,
• have an antivirus and firewall installed,
• defragment hard disk from time to time,
• delete temporary files,
• empty the bin,
• clear unwanted files clattering space,
• clean cooling funs of dust

Back up your data before disasters strikes

Most important thing in working on computer is keeping your valuable data far from any problems. You should make a hard copy of your documents, pictures or any other work, which sometime might not be easy to restore if the worst happens.

Backing up your valuable data may save you worries of recovering it from failed hard disk or computer. You need just up and running operating system to start working on your files as usual. There are a few methods of backing up your files. You may easily do it manually by saving your documents or any other files into removal storage or external devices like hard disks, zips, CD or DVD writers, or online system back ups.

You can use special software which will help you to back up entire disk or stick to back up feature supplied with your operating system, which can be find in System Tools( click Start-Programs-Accessories-System Tools).

If you are running Windows 95 or 98 you might not find the back up option it is not installed on your system yet. Just pop in your operating system on CD-rom and click on Start-Settings-Control Panel-Add/Remove Programs-Windows Setup. Tick the System Tools and in Details tick Backup. Confirm your choice by clicking Enter and wait for the system to install it.

This feature helps you to choose what to backup and where you would like to store your data.

Keeping antivirus and firewall up to date

Viruses, worms and trojan horses are created almost every day infecting millions computers in the world.
Antivirus and Firewall are necessary and very important applications on our systems nowadays.
That is why we should keep them up to date with the newest virus and trojans definitions.
They will not serve their purpose without updates.
You may check your antivirus/firewall software help how to keep them up to date.

Looking for system updates online

Keeping your system up to date can prevent you from having valuable system, opened to attacks from outside world. Also it can provide you with the latest drivers for your components, to make them running smoothly without any problems, or add new features like a new Media Player to improve your multimedia experience. Go to Start-Windows Updates, go online and scan your computer for the latest patches.

How to deal with suspicious email attachments

Every attachment you should treat with suspicion. Always make sure it comes from known source.
Never open any attachments with double extensions like example.xls.pif.
If you receive any executable files, make sure you know the sender and confirm with them if they sent the file.
Most of viruses and worms should be picked up by antivirus software if it has got updated data base but you should pay attention to anything you receive nowadays.